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Terms of Service

Last updated: January 1, 2026

Please read these Terms of Service carefully before using our healthcare intelligence platform. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account or using HealthIntel services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not access or use our services.

2. Description of Services

HealthIntel provides the following services:

  • Disease Detection: AI-powered risk assessment for 25+ common diseases
  • Body Systems Analysis: Comprehensive health insights across 9 body systems
  • Physician Matching: Connect with qualified healthcare providers
  • Health Journals: Evidence-based medical information and resources
  • Mediclaim Consultation: Insurance and claims assistance

3. Medical Disclaimer

IMPORTANT: NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE

  • • Our services provide informational content and risk assessments only
  • • We do NOT provide medical diagnoses, treatment, or professional medical advice
  • • Always consult a qualified healthcare professional for medical decisions
  • • In case of emergency, call emergency services immediately (911 in US)
  • • Results are AI-generated and may not be 100% accurate

4. User Eligibility

You must be at least 18 years old to use our services. By using HealthIntel, you represent and warrant that you meet this age requirement. For users between 13-17, parental or guardian consent is required.

5. Account Responsibilities

When you create an account, you agree to:

  • • Provide accurate, current, and complete information
  • • Maintain the security of your password and account
  • • Notify us immediately of any unauthorized access
  • • Accept responsibility for all activities under your account
  • • Not share your account credentials with others

6. Acceptable Use Policy

You agree NOT to:

  • • Use the service for any illegal or unauthorized purpose
  • • Violate any laws or regulations in your jurisdiction
  • • Infringe upon intellectual property rights
  • • Upload malicious code, viruses, or harmful content
  • • Attempt to gain unauthorized access to our systems
  • • Scrape, copy, or reverse engineer our platform
  • • Harass, abuse, or harm other users or healthcare providers
  • • Impersonate any person or entity
  • • Submit false or misleading health information

7. Intellectual Property

All content, features, and functionality on HealthIntel are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Payment Terms

For paid services:

  • • Fees are charged based on your selected plan
  • • All fees are non-refundable unless required by law
  • • Subscription auto-renews unless cancelled
  • • We reserve the right to change pricing with 30 days notice
  • • Failed payments may result in service suspension

9. Privacy & Data Protection

Your use of our services is also governed by our Privacy Policy and HIPAA Compliance Statement. We are committed to protecting your health information in accordance with all applicable laws.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEALTHINTEL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS.

11. Indemnification

You agree to indemnify and hold harmless HealthIntel, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

12. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion. You may terminate your account at any time by contacting support. Upon termination, your right to use the services will immediately cease.

13. Changes to Terms

We may modify these Terms of Service at any time. We will provide notice of material changes via email or platform notification. Your continued use after changes constitutes acceptance of the modified terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved through binding arbitration in accordance with [Arbitration Rules], except where prohibited by law. You waive any right to a jury trial or class action.

15. Contact Information

For questions about these Terms of Service, contact us at:

HealthIntel, Inc.

123 Medical Plaza, Suite 500

San Francisco, CA 94105

Email: legal@healthintel.com

Phone: +1 (555) 123-4567

By using HealthIntel, you acknowledge:

  • ✓ You have read and understood these Terms of Service
  • ✓ You agree to be bound by these terms and our Privacy Policy
  • ✓ You understand this is not a substitute for professional medical advice